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VibeCMD

Your ongoing IT partner

Monthly IT support
for small offices.

The same person to call, a predictable monthly relationship, and attention to the systems that keep your office running.

Ask about monthly support

Small offices with 1-15 employees   /   Local & remote   /   Cancel anytime

Standard Support

Monthly IT Retainer

Flat Rate
per month • cancel anytime

  • Up to 12 hrs support / mo (remote + on-site)
  • 12-hour response time
  • Full IT troubleshooting (all devices)
  • Network monitoring & alerts
  • Security patch management
  • Backup verification monthly
  • 1 on-site visit / month (local area)
  • App consulting (1 hr / mo)
  • Monthly check-in & report
Start Standard Support ↗

Need more hours? Extra time is scoped at the same flat rate.

Monthly support, three ways to start

Pick the plan that fits.

Flat monthly rates, no contract, cancel with 30 days' notice. Every plan includes monitoring, patching, and backup verification.

01 / Essentials

Remote IT Partner

$299
per month

  • Up to 5 hrs support / mo (remote)
  • Next business-day response
  • Full IT troubleshooting (all devices)
  • Network monitoring & alerts
  • Security patch management
  • Backup verification monthly
  • Monthly check-in
Start Essentials ↗
02 / Standard

Local IT Partner

$599
per month

  • Up to 12 hrs support / mo (remote + on-site)
  • 12-hour response time
  • Full IT troubleshooting (all devices)
  • Network monitoring & alerts
  • Security patch management
  • Backup verification monthly
  • 1 on-site visit / month (local area)
  • App consulting (1 hr / mo)
  • Monthly check-in & report
Start Standard ↗
03 / Priority

Priority IT Partner

$999
per month

  • Up to 20 hrs support / mo (remote + on-site)
  • 4-hour response time
  • Full IT troubleshooting (all devices)
  • Network monitoring & alerts
  • Security patch management
  • Backup verification monthly
  • 2 on-site visits / month (local area)
  • App consulting (2 hrs / mo)
  • Quarterly infrastructure review
  • Weekly check-in & report
Start Priority ↗

Need more hours? Extra time is scoped at the same flat rate. Outside your on-site zone? Remote-only plans are available with an adjusted rate.

Why ongoing support

Ongoing maintenance
and technical support.

01 / Familiar

Your systems, understood

Work with someone who learns your environment, your team, and the way you operate.

Meet Kevin
02 / Proactive

Attention between incidents

Monitoring, patch management, backup verification, and regular check-ins help keep maintenance moving.

Discuss your setup
03 / Flexible

A monthly relationship

Month-to-month support with 30 days notice to cancel. No long-term lock-in.

Ask about availability

Your plan, explained

Support details.

What counts as a "support hour"?

Any active hands-on time we spend on your issue - remote sessions, phone troubleshooting, on-site work. Short 10-minute calls are not billed. If a quick fix takes under 15 minutes, it doesn't count against your hours.

What if I use more than 12 hours in a month?

Additional hours are billed at our standard flat rate - never an emergency markup. We'll always let you know before going over so there are no surprises.

Do unused hours roll over?

No, hours reset monthly. However, we use any remaining time proactively - running updates, checking backups, or doing preventive maintenance so nothing goes to waste.

Is there a contract or minimum term?

No contract. The retainer is month-to-month and you can cancel anytime with 30 days' notice. We earn your business every month.

How does the on-site visit work?

Scheduled in advance during business hours. We serve Sacramento, Citrus Heights, Roseville, Folsom, and surrounding areas. Remote-only for businesses outside our on-site zone, with an adjusted discount applied.

Is there a setup fee?

No setup fee. We start with a free 30-minute onboarding call to document your systems, then your retainer begins. That's it.