Your ongoing IT partner
IT support for small businesses and clinics, with a person who knows your setup. Get help with everyday issues, updates, and backup checks within your agreed plan.
Small offices with 1-15 employees / Local & remote / Month to month
How monthly support works
Flat monthly
scoped to your setup, no long-term contract
Every office is different, so scope and availability are confirmed before you subscribe. No setup fee. Extra work is discussed before it starts.
Monthly support, three ways to start
Flat monthly rates, no contract, cancel future renewal in PayPal. Every plan includes monitoring, patching, and backup verification.
Monthly IT support is a month-to-month retainer with a flat rate and cancellation of future renewals. Essentials covers up to 5 remote support hours a month, Standard adds 12 hours with an on-site visit, and Priority includes 20 hours with fast response. Conditions and pricing are confirmed when you reach out.
$510
per month, agreed inventory
$1,224
per month, agreed inventory
$2,040
per month, agreed inventory
Need more hours? Extra time is scoped at the same flat rate. Outside your on-site zone? Remote-only plans are available with an adjusted rate.
Covered hours: 6 AM–8 PM Pacific daily. Business-day targets use Monday–Friday. Included hours cover remote work, local visits, and consulting combined. First-response targets are not resolution guarantees. Software licenses, backup storage, hardware and additional work are separate. Confirm scope and capacity before subscribing.
Compare priced packages ↗Why ongoing support
Work with someone who learns your environment, your team, and the way you operate.
Meet KevinMonitoring, patch management, backup verification, and regular check-ins help keep maintenance moving.
Discuss your setupMonth-to-month support with cancellation of future renewals. No long-term lock-in.
Ask about availabilityYour plan, explained
Questions
Remote IT Partner $510, Local IT Partner $1,224, or Priority IT Partner $2,040 per month for the agreed inventory and included hours. Scope and availability are confirmed before subscription. Compare full inclusions and response targets at https://vibecmd.net/packages
Agreed remote sessions, phone troubleshooting, on-site work and included app consulting count toward the plan hours. Hours reset each month and do not roll over. Extra work needs a separate approved scope and quote.
Remote IT Partner targets next-business-day first response. Local IT Partner targets twelve covered hours and Priority IT Partner four covered hours. Covered hours are 6 AM to 8 PM Pacific daily; business days are Monday through Friday. These are first-response targets, not guaranteed resolution times.
Cancel future renewal in PayPal and contact Kevin to confirm the service end date. Plans are month to month, with no trial or setup fee. Hardware, licenses, backup storage and extra work are separate.
PayPal handles checkout. Kevin verifies the completed merchant transaction, amount, and agreed package before work begins; a checkout confirmation or emailed claim alone is not payment proof.
Chats are stored and emailed to VibeCMD for follow-up. Avoid sensitive information.
Get straight to Kevin
Send your name, email, and this conversation to Kevin so he can follow up. No second form needed.
Vibe