14+ years in enterprise IT at eBay, ServiceNow, and Varian Medical Systems. Now I provide hands-on tech support and build custom websites—teaching people how to self-host from home.
After 14+ years in enterprise IT—leading desktop support at eBay, managing software installations at Varian Medical Systems, supporting SaaS platforms at ServiceNow—I now bring that same expertise directly to homes and small businesses in Sacramento.
On the IT side: Computer repair, virus removal, network setup, printer configuration, and general troubleshooting. I come to you and fix problems on the spot.
On the web side: Custom websites with self-hosting setup. No monthly hosting fees—just a domain (~$12/year) and your own computer. I teach you how to maintain it yourself.
"Whether it's fixing your computer or building your website, I explain things in plain English. My goal is to solve your problem and make sure you understand how it works."
A timeline of my career so far
On-site tech support for homes and small businesses: computer repair, virus removal, network setup, printer configuration. Custom website builds with self-hosting setup. Teaching clients how to run Apache/XAMPP, configure DNS, and maintain their own sites.
Remote and onsite software installations and upgrades for radiation oncology clinics in the western region. Focus on Aria EMR, Eclipse Treatment Planning, MSSQL database migrations, and cross-server upgrades. Advise and mentor less experienced Installation Representatives.
ServiceNow Administration of Group Roles for Internal Instance. Office 365, OKTA, Slack, and 2FA Administration. Troubleshooting across MAC 85% / Windows 15% environment. Cisco WebEx and Call Manager administration.
Active Directory Account creation for New Hires. Exchange and Office 365 Email Administration. SCCM for workstation deployments and software patching. Remote and Onsite Support for employees.
Led desktop support team providing high-volume technical support. Developed expertise in rapid triage, customer communication, and maintaining fast response times under pressure. Built an IT Lounge that transformed the employee support experience.
Desktop and network operations support. Built documentation systems and established escalation workflows that shaped my approach to building scalable support operations.
HTML, CSS, JavaScript, PHP, XAMPP, Apache, Responsive Design, VS Code, GitHub Copilot
Apache, XAMPP, Nginx, Port Forwarding, Dynamic DNS
Let's Encrypt, Certbot, HTTPS, Firewall Config
A Records, CNAME, MX, Dynamic DNS Services
MySQL, MariaDB, phpMyAdmin, Database Management
Documentation, Live Training, Ongoing Support
Curious about the full story? My detailed professional profile includes the complete career journey, tech stack, certifications, and the story behind how I went from enterprise IT to building VibeCMD.
View Full Profilevibecmd.net/whoiam
Ready to build your website or learn how to self-host?