Try these quick fixes before reaching out. Most common issues can be resolved in minutes!
Click an issue below for step-by-step troubleshooting
PC running sluggish? Quick tips to speed things up.
Connection dropping or slow speeds? Let's fix it.
Print jobs stuck or printer offline? Try these steps.
Outlook acting up or emails not sending? Quick fixes here.
Locked out or forgot your password? Here's what to do.
Getting the dreaded blue screen? Don't panic.
Connected but no internet? Let's troubleshoot.
Apps freezing or closing unexpectedly? Try these fixes.
Suspicious behavior or popups? Check these steps.
It sounds simple, but a fresh restart clears memory and stops runaway processes. Try this first!
Press Ctrl+Shift+Esc to open Task Manager. Sort by Memory or CPU and close programs you're not using.
Go to Settings → Windows Update and install any pending updates. Sometimes slowness is caused by update processes running in the background.
In Task Manager, click the Startup tab. Disable programs you don't need launching automatically.
Could be a deeper issue like malware, failing hardware, or need for an SSD upgrade.
Get Expert Help →Unplug your router for 30 seconds, then plug it back in. Wait 2 minutes for it to fully boot up.
Go to WiFi settings, click your network, select "Forget" then reconnect with your password.
Walls, appliances, and distance all weaken WiFi. Test speed near the router vs. your usual spot.
Microwaves, baby monitors, and neighbor networks can interfere. Try changing your router's channel.
Might need a mesh network setup, new router, or network configuration help.
Get Expert Help →Is it plugged in? Is it turned on? Does it have paper and ink/toner? Check for any flashing lights or error messages.
Go to Settings → Devices → Printers. Right-click your printer and select "See what's printing." Cancel all documents and try again.
Press Win+R, type "services.msc", find "Print Spooler", right-click and Restart.
Go to Settings → Devices → Printers. Remove your printer, then add it again fresh.
Could be driver issues, network printer configuration, or hardware problems.
Get Expert Help →Open a website to verify you're connected. Email won't sync without internet.
Log into your email through a browser (outlook.com, gmail.com). If it works there, the issue is with your email app.
Sometimes large attachments get stuck. Check your Outbox and delete any stuck messages.
Close Outlook completely (check system tray), wait 30 seconds, reopen it.
Might be server settings, account issues, or Outlook profile corruption.
Get Expert Help →Passwords are case-sensitive. Make sure Caps Lock isn't accidentally on.
Most services have a reset option. Look for "Forgot password?" or "Can't access your account?"
Password reset links are usually sent to your backup email. Check spam/junk folders too.
Check if you've saved the password in your browser or a password manager app.
We can help with account recovery and setting up secure password management.
Get Expert Help →Write down or take a photo of the stop code (like "DRIVER_IRQL_NOT_LESS_OR_EQUAL"). This helps diagnose the issue.
Windows will usually restart automatically and attempt recovery. Let it complete this process.
If it keeps happening, hold Shift while clicking Restart. Go to Troubleshoot → Advanced → Startup Settings → Safe Mode.
Did you install new software or drivers? Try uninstalling them or using System Restore to go back.
Could be hardware failure, driver corruption, or system file issues that need professional diagnosis.
Get Expert Help →Does your phone or another computer work on the same network? This tells us if it's your device or the network.
Unplug both for 30 seconds. Plug in modem first, wait 2 minutes, then plug in router.
Right-click the network icon in system tray → "Troubleshoot problems". Windows can often fix common issues.
Open Command Prompt as Admin and type: ipconfig /flushdns then ipconfig /release then ipconfig /renew
Could be an ISP outage, hardware failure, or network configuration issue.
Get Expert Help →Press Ctrl+Shift+Esc, find the frozen app, click End Task. Then reopen it.
Check for app updates. Many crashes are caused by bugs that have been fixed in newer versions.
Right-click the app and select "Run as administrator". Some apps need elevated permissions.
Uninstall completely via Settings → Apps, restart your computer, then reinstall fresh.
Could be compatibility issues, corrupted files, or system problems needing deeper diagnosis.
Get Expert Help →Search "Windows Security" → Virus & threat protection → Quick scan (or Full scan for thorough check).
If you see scary warnings, DON'T call phone numbers or click links. Close your browser with Task Manager if needed.
Go to your browser settings → Extensions. Remove anything you don't recognize.
If you suspect active infection, disconnect from WiFi/ethernet to prevent spread or data theft.
Professional malware removal and security hardening recommended. Don't wait!
Get Expert Help →Can't find your issue or tried everything? Get personalized tech support.