Help Center

Support &
Help Center

Get answers to common questions, troubleshooting guides, or submit a support ticket for personalized help.

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(916) 545-5432 · Texting OK!

Computer Repair

Virus removal, optimization, hardware

Network & WiFi Setup

Router config, mesh networks, dead zones

Website & Hosting Help

Self-hosting, DNS, SSL, maintenance

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Speak or text directly with Kevin for immediate assistance with your hosting setup.

(916) 545-5432

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Common Questions

Getting Started

You need a computer that can stay on 24/7 (an old PC or laptop works great), an internet connection, a domain name (~$12/year), and software like XAMPP or Apache. I'll help you set everything up and configure your router for public access.
Yes! Once your domain is registered and DNS is pointed to your home IP, you're using your own electricity and internet—no monthly hosting fees. Compare that to $10-50/month for traditional hosting.
Both! I offer complete website builds where I design and develop your site, then hand it over to you. I also offer consultation-only services if you already have a site and just need help setting up self-hosting.

Technical Questions

Most home internet has dynamic IPs. I'll set you up with a Dynamic DNS service (like No-IP or DuckDNS) that automatically updates your domain's DNS records when your IP changes. Your site stays accessible.
Yes, when configured properly. I'll help you set up free SSL certificates from Let's Encrypt for HTTPS, configure your firewall, and ensure only necessary ports are exposed. Basic security hygiene keeps your setup safe.
Absolutely. XAMPP includes Apache, MySQL, and PHP—everything you need for dynamic websites. I'll help you configure your server for production use and set up automatic backups. Full control, zero hosting fees.
Your site will be offline until you're back up. For most personal and small business sites, occasional brief outages aren't critical. If you need 99.9% uptime, traditional hosting might be better—but you'll pay for it monthly.

Service & Pricing

Pricing depends on complexity. A simple landing page starts around $500. Multi-page sites with custom features range from $1,000-3,000. I'll provide a detailed quote after understanding your needs—no surprises.
Yes. I offer monthly maintenance packages that include updates, backups, security monitoring, and a set number of content changes. Or you can pay hourly for support as needed.
PayPal and Venmo. Through PayPal, you can pay with any major credit card even without a PayPal account. Visit the Billing section for payment links and QR codes.

Troubleshooting Guides

Apache Won't Start

Common fixes for Apache startup failures—port conflicts, missing modules, and configuration errors.

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SSL Certificate Issues

Troubleshoot Let's Encrypt errors, certificate renewals, and HTTPS configuration problems.

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DNS Not Propagating

What to do when DNS changes aren't taking effect and how to verify your records.

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Port Forwarding Setup

Step-by-step guide to configuring port forwarding on common router brands.

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MySQL Connection Errors

Resolve database connection failures, authentication issues, and service startup problems.

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Apache Error Logs

Learn how to read Apache error logs to diagnose and fix website issues quickly.

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Submit a Support Ticket